Heritage Cottages Privacy Policy
Heritage Cottages LLC ("Heritage Cottages," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information obtained through our website, heritagecottagesnd.com, including information submitted by individuals interested in our homes, rental properties, and community.
1. Information We Collect
We may collect the following types of information:
Information You Provide
When you contact us, request a showing, inquire about a property, or submit information through our website, we may collect:
Your name
Email address
Telephone number
Property or unit of interest
Preferred move-in date or other rental preferences
Any additional information you voluntarily provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically through our website hosting provider, Squarespace, including:
Internet Protocol (IP) address
Browser type and device information
Pages visited and website activity
Referring websites or search engines
General website usage and performance information
This information helps us operate, maintain, and improve our website.
2. How We Use Your Information
We may use the information collected through our website to:
Respond to questions and inquiries
Schedule property showings or tours
Provide information about available homes and rental properties
Communicate with prospective tenants, residents, and homebuyers
Facilitate rental applications and leasing
Improve our website, services, and visitor experience
Maintain website security and prevent misuse
Comply with applicable laws and legal obligations
We may also communicate with you about properties or services you have expressed an interest in. Promotional communications will be sent in accordance with applicable laws and any required consent.
3. Rental Applications and RentRedi
Heritage Cottages uses RentRedi, a third-party property management platform, to facilitate rental applications, tenant screening, lease agreements, rent payments, and related services.
When you use RentRedi, you may be asked to provide additional personal information, including identification, employment and income details, rental history, and financial information.
Information submitted directly through RentRedi is processed in accordance with RentRedi's applicable privacy policies and terms. Heritage Cottages may receive and review application information, screening results, and other records necessary to evaluate applications, manage leases, and administer rental properties.
We encourage applicants to review RentRedi's Privacy Policy before submitting sensitive personal information.
RentRedi Privacy Policy: https://rentredi.com/privacypolicy/
4. Sharing of Information
We may share personal information with third parties when reasonably necessary to operate our business, provide requested services, or comply with legal requirements.
These parties may include:
Squarespace, our website hosting and analytics provider
RentRedi and its authorized screening or payment service providers
Service providers assisting with website operations, communications, or property management
Affiliated businesses or authorized personnel involved in responding to inquiries, leasing, or property operations
Government agencies or other parties when disclosure is required by applicable law
We do not disclose personal information to unrelated third parties for their independent marketing purposes without appropriate authorization.
5. Cookies and Website Analytics
Our website uses cookies and similar technologies to support website functionality, security, and performance.
Cookies are small files stored on your device that help websites operate properly and may provide information about visitor activity.
Squarespace may use cookies and analytics tools to help us understand website traffic, identify commonly visited pages, and improve our website.
You may manage or disable cookies through your browser settings and, where available, through the cookie preferences offered on our website. Disabling certain cookies may affect website functionality.
For additional information, please visit the Squarespace Privacy Policy:
https://www.squarespace.com/privacy
6. Information Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
We use established third-party service providers for website hosting and rental management. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We encourage visitors and applicants to avoid submitting sensitive information, such as Social Security numbers, banking information, or copies of identification, through ordinary website contact forms or unsecured email. Such information should be submitted only through designated secure application or leasing processes.
7. Retention of Information
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, manage rental relationships, maintain appropriate business records, and satisfy applicable legal or regulatory requirements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
8. Your Privacy Choices
You may contact us to request that we review, correct, or delete personal information you have previously provided, subject to applicable laws and legitimate recordkeeping requirements.
You may also choose not to provide certain personal information. However, doing so may limit our ability to respond to inquiries or process rental applications.
To stop receiving optional marketing communications, you may follow any applicable unsubscribe instructions or contact us directly.
9. Third-Party Websites
Our website may contain links to third-party websites, including RentRedi, real estate listing platforms, and other outside services.
Heritage Cottages is not responsible for the privacy practices, content, or security of independently operated websites. We encourage visitors to review the privacy policies of those services before providing personal information.
10. Children's Privacy
Our website is intended to provide information about residential properties and is not directed toward children under the age of 13.
We do not knowingly solicit personal information from children under 13 through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, third-party services, or applicable laws.
Any updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Heritage Cottages LLC, PO Box 7188, Bismarck ND 58507
You may also reach us through the Contact Us form on our website.